PAYMENT POLICY We ensure that every credit card transaction occurs within a secure environment. alisonlevesley.com payment system has a 128-bit SSL security encryption. You can see that a transaction is secure when you see a keylock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Please ensure that you provide accurate and up-to-date contact information should we need to confirm the security of your order. WHAT IS STRIPE? Stripe is a secure credit card processing service. It serves as both a third-party payment processor and a payment gateway. What this means is that Stripe allows your business to process credit and debit cards, as well as automated clearing house (ACH) transactions, both online and offline. ARE STRIPE PAYMENTS SAFE? Stripe has been audited and certified as a PCI compliance Level 1 service provider, which means it has to undergo an annual compliance report and routine security scans and tests. Stripe encrypts all customers’ credit card numbers and stores decryption information separately, which means Stripe can’t see credit card numbers without taking extra steps. Also, Stripe mandates that all online transactions take place over the more secure HTTPS network.

Terms & Conditions

SESSION POLICIES 1. CANCELLATION OF SESSIONS: If you need to cancel a session before 48 hours of the scheduled time, you are eligible for a full refund, excluding a £15 fee to cover administrative and bank charges. If you cancel a session within 24 hours of the scheduled time, the session is considered forfeited, and payment is non-refundable. Rescheduling a session to another day within the same month is free of charge. 2. LATE ARRIVAL: Please be punctual for your scheduled session. If you arrive late, the session will still end at the originally scheduled time, and the duration may be shortened accordingly. 3. NO-SHOW If you fail to attend a session without prior notice or cancel within 24 hours of the session, the session will be considered forfeited, and the payment is non-refundable. 4. CONFIDENTIALITY: Your personal and session-related information will be kept confidential and will not be shared with any third party. 18. CONTACT INFORMATION Questions about the Terms of Service can be sent to alison@alisonlevesley.com

PRIVACY POLICY This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from alisonlevesley.com (the “Website”). 1. PERSONAL INFORMATION WE COLLECT When you visit the website, we automatically collect certain information about your device, including information on your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the website, we collect information about the individual web pages or products you view, what websites or search terms referred you to the website, and information on how you interact with the website. We collect information using the following technologies: - “Cookies” are a way for websites to store information about your visit and to personalize your experience on the site. They are commonly used to remember your preferences and to track your activity on the site. Cookies are usually harmless and do not contain personal information, but they can be used to help websites tailor content to your interests. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to purchase through the website, we collect certain information from you, including your name, email address, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 2. HOW DO WE USE YOUR PERSONAL INFORMATION? We collect your personal information to fulfil any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and-or order confirmations). Additionally, we use this personal information to: - Communicate with you. - Screen our orders for potential risk or fraud. - When in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services. 3. SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store - you can read more about how Wix uses your Personal Information here: wix.com. We also use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your Personal Information on their platform. You can also opt out of Google Analytics. 4. DO NOT TRACK Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser. 5. YOUR RIGHTS If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, contact us through the contact information below. Additionally, if you are a European resident, note that we are processing your information to fulfil contracts we might have with you, for example, if you make an order through the website. Also, your information might be transferred out of Europe including Canada and the United States. 6. DATA RETENTION When you place an order through the website, we will maintain your information for our records unless you ask us to delete this information. 7. CHANGES We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 8. CONTACT US For more information, or if you have any questions about our privacy practices, contact us by email at alison@alisonlevesley.com

TERMS OF SERVICE 1. OVERVIEW Throughout this website the terms We, Us, and Our refer to www.alisonlevesley.com. We offer this website, including all information, tools, and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting the website and-or purchasing something, you engage in our services, and you agree to be bound by the following terms and conditions (Terms of Service, Terms), including those additional terms and conditions and policies referenced herein and-or available by hyperlink. These Terms of Service apply to all users of the website. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and-or changes to our website. It is your responsibility to check this page for changes. 2. ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this website. You may not use any of our content, our products, or services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws). 3. GENERAL CONDITIONS We reserve the right to refuse Services to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks. 4. MODIFICATIONS TO THE SERVICES AND PRICES Prices of our products are subject to change without notice. We reserve the right to modify or discontinue any Services without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services. 5. PRODUCTS OR SERVICES (if applicable) All products or Services may be available exclusively online through this website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. All products displayed on this website are as accurate as possible. We cannot guarantee that your computer display of any colour will be accurate. We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of all products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any products or services made on this website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. 6. ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. Should we make changes to or cancel an order, we may attempt to notify you by the contact details provided. We reserve the right to limit or prohibit orders that we believe appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, see our Returns Policy. 7. OPTIONAL TOOLS We may provide you with access to third-party tools we neither monitor nor have any control over or input. You acknowledge and agree that we provide access to such tools without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may offer new services and-or features through the website. Such new features and-or services shall also be subject to these Terms of Service. 8. THIRD-PARTY LINKS Third-party links on this website may direct you to third-party websites. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or have any liability or responsibility for any third-party materials, websites, or other materials, products, or services of third parties. We are not liable for any harm or damages related to purchases, use of goods, services, resources, or content with any third-party websites. Please review their policies and understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party. 9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS Any materials sent to us: creative ideas, suggestions, proposals, plans, or other materials, whether online, email, postal mail or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and will never be obligated; (a) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party. 10. PROHIBITED USES In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the website or its content when; (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Services or any related website for violating any of these prohibited uses. 11. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the services will be accurate or reliable. You agree that from time to time, we may remove the services for indefinite periods of time or cancel the services without notice to you. You expressly agree that your use or inability to use the services is at your sole risk. The services and all products delivered to you through the service are (except as expressly stated by us) provided as is and as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Alison Levesley, directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 12. INDEMNIFICATION You agree to indemnify, defend and hold harmless ALison Levesley and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party. 13. SEVERABILITY Should any provision of these Terms of Service be determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 14. TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Services are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and-or accordingly may deny you access to our Services (or any part thereof). 15. ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this Site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 16. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. 17. CHANGES TO THE TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website for changes. 18. CONTACT INFORMATION Questions about the Terms of Service can be sent to alison@alisonlevesley.com

RETREAT GUIDELINES & POLICIES Cancellation Policy - 50% Deposit: Deposit Requirement: - A deposit of at least 50%, based on your selected package, is required to secure your spot when booking. Full Payment: - The total price for the retreat is to be completed before one (1) month prior to the retreat's starting date. Cancellations: - If you cancel your spot at any time before one month before the retreat, you will receive a full refund, including the deposit excluding a £44 administration fee and bank charges. - If you cancel within one month of the retreat, the deposit will not be refunded. Last-Minute Cancellations (Within 7 Days): - Cancellations made within 7 days of the retreat will result in a 50% refund of the total retreat cost, excluding the non-refundable deposit. No-Show Policy: - If you do not attend the retreat without prior notice, the full retreat cost, including the deposit, will be forfeited. Refund Processing: - Any applicable refunds will be processed within 30 days of your cancellation request. Refund Method: - Refunds will be issued using the same payment method as the original transaction. Any transaction fees or currency conversion costs incurred are the responsibility of the participant. Reservation Changes: - If you need to make changes to your reservation, such as transferring your spot to another person, please contact us in advance to discuss the available options. We recommend that you consider obtaining travel insurance to cover any unexpected events. If you have any questions or need further clarification, please don't hesitate to contact us. Retreat Disclaimer: Alison Levesley and the retreat organisers are dedicated to providing a transformative experience. However, participants must understand and agree to the following: Travel Responsibility: Travel to Sri Lanka is the sole responsibility of the participant. Arriving on time for the retreat is the participant's responsibility. The retreat organizers are not liable for late arrivals or travel-related issues. Dietary Considerations: If participants have any specific dietary requirements, such as allergies they must inform us on booking. Responsibility and Liability Alison Levesley, the retreat organizers, and associated personnel are committed to delivering a safe and enriching retreat experience. However, participants must understand and agree that the retreat organizers are not liable for unforeseen events or circumstances that are beyond anyone's control. Participants bear full responsibility for their travel arrangements, timeliness, and any specific needs or preferences. By participating in this retreat, you acknowledge that the organizers are not responsible for any personal incidents, losses, injuries, or disruptions that may occur. Reservation Changes: Participants who need to make changes to their reservation, such as transferring their spot to another person, must contact alison@alisonlevesley.com in advance to discuss available options. Code of Conduct: Participants are expected to behave respectfully and follow the retreat's code of conduct to maintain a harmonious environment for all. Serious Medical Considerations: Participants with serious medical conditions, nuts or similar severe allergies, or other special needs must inform us in advance to determine if accommodations can be made. Privacy: Participant information is used, stored, and protected in compliance with our privacy policy and data security measures. Expectations: Please be aware that circumstances may lead to changes in the schedule or instructors. Safety Measures: Safety measures, emergency procedures, and health and safety considerations are in place to ensure a safe and healthy environment for all participants. Insurance: Participants are strongly encouraged to obtain travel and health insurance that covers unexpected events, including trip cancellations and medical emergencies. Termination: The retreat organizers reserve the right to terminate a participant's involvement in the retreat for non-compliance with the code of conduct or other unacceptable behaviour.